8 a.m. ET - 12 a.m. ET
Have you placed an order and want to know what's going on? Check your order status online. if you're not a registered Petfood.com user, all you'll need is your email address and order number.
Check Order Status
Products ordered on Petfood.com may be shipped to the 48 contiguous United States, Canada, APO/FPO addresses, Alaska, Hawaii, the Virgin Islands, Puerto Rico, and Guam. Delivery option restrictions by location apply. Click for more details.
To return an item(s), please follow the instructions on the Packing List included with your order. If you have any questions, call us at 1.888.247.3496.
For a complete review of the Petfood.com return policy, vew our Online Return Policy
If you need to revise your profile, change your password, or view order history, sign in to your account
. Not a registered user? Take a moment to register with Petfood.com
and enjoy faster online checkouts, sign up for dog.com email newsletters and more.
Promotional shipping offers cannot be applied to orders being shipped via Air (Next Day or Second Day). All offers are while supplies last and may not be applied to any other promotional offers or discounts, applied to previous orders or to Business to Business orders.
Promotional discounts that apply to the order total will be reflected at checkout. Order total excludes taxes, shipping & handling charges, processing fees and the purchase of gift certificates. Due to manufacturer guidelines and the low prices we have on all products, clippers, clipper blades, and certain other products are excluded from promotional discounts. Due to market changes or circumstances beyond our control, all prices are subject to change without notice. We are not responsible for any typographical errors.